{"id":14266,"date":"2018-11-10T03:20:53","date_gmt":"2018-11-10T03:20:53","guid":{"rendered":"http:\/\/www.lifeandnews.com\/articles\/?p=14266"},"modified":"2018-11-11T03:23:29","modified_gmt":"2018-11-11T03:23:29","slug":"singles-day-shows-chinas-global-retail-power","status":"publish","type":"post","link":"https:\/\/www.lifeandnews.com\/articles\/singles-day-shows-chinas-global-retail-power\/","title":{"rendered":"Singles Day shows China&#8217;s global retail power"},"content":{"rendered":"<p><span><a href=\"https:\/\/theconversation.com\/profiles\/venkatesh-shankar-408132\">Venkatesh Shankar<\/a>, <em><a href=\"http:\/\/theconversation.com\/institutions\/texas-aandm-university-1672\">Texas A&#038;M University <\/a><\/em><\/span><\/p>\n<p>Nov. 11, or 11\/11, has been celebrated as Singles Day \u2013 a sort of <a href=\"https:\/\/en.wikipedia.org\/wiki\/Singles%27_Day\">anti-Valentine\u2019s Day<\/a> for single people \u2013 since 1993. Chosen because its date has four ones in a row, the holiday originated in China and has become the largest shopping day of the year, in both online and offline retail sales around the world. It\u2019s a signal of shifting power in the global retail sales market, moving away from the U.S. and toward Asia \u2013 specifically China.<\/p>\n<p>Alibaba, the giant Chinese e-retailer that promoted the day as an opportunity \u2013 or excuse \u2013 for single people to treat themselves with new purchases, has seen its revenues on Nov. 11 grow from <a href=\"https:\/\/www.theatlas.com\/charts\/EJ8yZP5Ml\">US$100 million in 2009<\/a> to 250 times that in 2017, <a href=\"https:\/\/www.statista.com\/statistics\/364543\/alibaba-singles-day-1111-gmv\/\">$25 billion<\/a>. And that was only <a href=\"https:\/\/www.digitalcommerce360.com\/2017\/11\/13\/chinas-singles-day-online-shopping-extravaganza-nets-38-23-billion-sales\/\">two-thirds of total online sales<\/a> that day.<\/p>\n<p>Singles Day dwarfs the three other largest online retail mega-events. In 2017, Thanksgiving weekend online sales \u2013 <a href=\"https:\/\/www.statista.com\/statistics\/266010\/online-revenue-on-thanksgiving-and-black-friday\/\">including Black Friday<\/a> and <a href=\"https:\/\/www.statista.com\/statistics\/194643\/us-e-commerce-spending-on-cyber-monday-since-2005\/\">Cyber Monday<\/a> \u2013 totaled $7.3 billion. The third, Amazon\u2019s Prime Day, in 2017 took in <a href=\"https:\/\/www.statista.com\/statistics\/728120\/annual-amazon-prime-day-sales\/\">$100 million an hour<\/a> \u2013 but Alibaba raked in <a href=\"https:\/\/www.statista.com\/statistics\/364543\/alibaba-singles-day-1111-gmv\/\">10 times that amount<\/a> on Singles Day that year.<\/p>\n<p><iframe loading=\"lazy\" id=\"YRBtS\" class=\"tc-infographic-datawrapper\" src=\"https:\/\/datawrapper.dwcdn.net\/YRBtS\/2\/\" height=\"400px\" width=\"100%\" style=\"border: none\" frameborder=\"0\"><\/iframe><\/p>\n<h2>Getting in on the action<\/h2>\n<p>By 2022, Chinese middle-class shoppers as a group are projected to <a href=\"https:\/\/www.businessinsider.com\/chinas-middle-class-is-exploding-2016-8\">both outnumber and outspend U.S. customers<\/a>. Retailers around the world are seeking to take advantage of this growing Chinese economic power, offering their own Singles Day deals and even seeking to expand the day into a longer festival: Alibaba is keeping its discounts going for 48 hours, and its main Chinese competitor, JD.com, began an 11-day festival from Nov. 1 to Nov. 11 with a set of limited-time discounts that <a href=\"https:\/\/technode.com\/2018\/11\/01\/jd-com-logs-rmb-6-billion-in-sales-within-the-first-hour-of-singles-day-campaign\/\">grossed $865 million in its first hour<\/a>.<\/p>\n<p>Global brands like <a href=\"https:\/\/www.adweek.com\/digital\/singles-day-is-the-worlds-biggest-shopping-day-but-dont-expect-to-find-it-here\/\">Adidas, Mattel, Mondelez, Nike and Unilever<\/a> participated in 2017 by offering deals on a variety of their products. <a href=\"https:\/\/www.fool.com\/investing\/2017\/10\/22\/jdcom-tencent-and-wal-mart-join-forces-against-ali.aspx\">JD.com teamed up with Tencent<\/a> \u2013 another Chinese e-commerce behemoth \u2013 and Walmart to offer one another\u2019s customers the same special deals on Singles Day 2017. In 2018, Alibaba subsidiary Lazada is offering Singles Day sales <a href=\"https:\/\/econsultancy.com\/singles-day-2018-alibaba\/\">in six Southeast Asian countries<\/a>. <\/p>\n<h2>Online or in store?<\/h2>\n<p>For 2018, Alibaba is promising <a href=\"https:\/\/www.businessinsider.com\/alibaba-plans-for-singles-day-this-year-2018-11\">special discounts on 1.5 million products<\/a> in 3,700 categories, from 180,000 brands from China and 74 other countries. The company plans to fulfill much of the enormous order volume from its <a href=\"https:\/\/www.cnbc.com\/2018\/10\/30\/alibaba-cainiao-chinas-biggest-robot-warehouse-for-singles-day.html\">robot-automated warehouse<\/a> where 700 robots will automatically pick up items and assemble packages for shipping to customers.<\/p>\n<p>Many companies are working to develop their electronic customer base, <a href=\"https:\/\/theconversation.com\/more-businesses-are-trying-mobile-apps-to-lure-and-keep-consumers-88684\">particularly with mobile apps<\/a>. But there is still big money in the real world.<\/p>\n<p>Though <a href=\"https:\/\/theconversation.com\/how-sears-helped-make-women-immigrants-and-people-of-color-feel-more-like-americans-105278\">landmark retailers like Sears<\/a> and J.C. Penney are struggling in the U.S., the vast majority of global shopping is still <a href=\"https:\/\/theconversation.com\/in-store-shopping-still-matters-this-holiday-season-87494\">done in-person<\/a>, rather than online. Newer <a href=\"https:\/\/multichannelmerchant.com\/blog\/omnichannel-investments-pay-off-brick-mortar-retailers\/\">mega-retailers like Walmart, Target and Best Buy<\/a> are thriving in the U.S. and elsewhere. Even pure e-commerce retailers such as Amazon are moving offline, opening <a href=\"https:\/\/www.businessinsider.com\/amazon-go-stores-close-on-weekends-2018-10\">cashierless Amazon Go stores<\/a> and physical bookstores, <a href=\"https:\/\/theconversation.com\/amazon-dives-into-groceries-with-whole-foods-five-questions-answered-79638\">buying Whole Foods<\/a>, and partnering with Kohl\u2019s to handle product returns. <\/p>\n<p>In China, Alibaba has moved into physical stores, too, <a href=\"https:\/\/www.forbes.com\/sites\/greatspeculations\/2017\/11\/21\/alibaba-takes-next-step-in-new-retail-with-2-9-billion-investment\/\">acquiring the InTime department store and mall chain<\/a> and <a href=\"https:\/\/www.businessinsider.com\/chinas-hema-market-has-two-advantages-over-amazon-go-2018-2\">opening 60 Hema supermarkets<\/a> that don\u2019t accept cash and where customers\u2019 food purchases can be prepared before they check out. The company has also <a href=\"https:\/\/technode.com\/2018\/02\/14\/alibaba-new-retail\/\">set up 100,000 convenience stores<\/a> as places where customers can try on products in augmented reality and pay with facial recognition systems.<\/p>\n<h2>The future of retail<\/h2>\n<p>Shoppers around the world want to be able to buy both online and in physical space, from any device and by any payment method \u2013 all while getting a high level of customization and service experience. This goes beyond the simple mechanics of telling a smart speaker like Amazon Echo, Google Home or Apple\u2019s HomePod to order more laundry detergent. <\/p>\n<p>Artificial intelligence systems are analyzing customers\u2019 behavior, which can make routine shopping for items like facial tissues and soap faster and easier, by remembering what brands a customer likes, and how often to order refills. AI can also suggest products customers might want to buy, based on their previous purchases \u2013 as <a href=\"https:\/\/www.wired.com\/story\/amazon-artificial-intelligence-flywheel\/\">Amazon already does<\/a>. That can make shopping for luxury products, splurges and gifts more fun and engaging. <\/p>\n<p>The global retail market is adjusting to China\u2019s rising economic power, and Chinese customers\u2019 desire for AI-enhanced mobile shopping experiences. Singles Day\u2019s spread across the world suggests a new chapter of computer-enhanced shopping experiences is beginning.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img loading=\"lazy\" src=\"https:\/\/counter.theconversation.com\/content\/103125\/count.gif?distributor=republish-lightbox-basic\" alt=\"The Conversation\" width=\"1\" height=\"1\" style=\"border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important\" \/><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: http:\/\/theconversation.com\/republishing-guidelines --><\/p>\n<p><span><a href=\"https:\/\/theconversation.com\/profiles\/venkatesh-shankar-408132\">Venkatesh Shankar<\/a>, Professor of Marketing; Director of Research, Center for Retailing Studies, <em><a href=\"http:\/\/theconversation.com\/institutions\/texas-aandm-university-1672\">Texas A&#038;M University <\/a><\/em><\/span><\/p>\n<p>This article is republished from <a href=\"http:\/\/theconversation.com\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/singles-day-shows-chinas-global-retail-power-103125\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Venkatesh Shankar, Texas A&#038;M University Nov. 11, or 11\/11, has been celebrated as Singles Day \u2013 a sort of anti-Valentine\u2019s Day for single people \u2013 since 1993. Chosen because its date has four ones in a row, the holiday originated in China and has become the largest shopping day of the year, in both online [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":14261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3410],"tags":[5429,650,4806,5428,327,832,1601,5432,628,5430,3016,939,1567,1144,5431,386],"_links":{"self":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/14266"}],"collection":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/comments?post=14266"}],"version-history":[{"count":1,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/14266\/revisions"}],"predecessor-version":[{"id":14267,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/14266\/revisions\/14267"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media\/14261"}],"wp:attachment":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media?parent=14266"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/categories?post=14266"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/tags?post=14266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}