{"id":15817,"date":"2019-03-23T02:42:42","date_gmt":"2019-03-23T02:42:42","guid":{"rendered":"http:\/\/www.lifeandnews.com\/articles\/?p=15817"},"modified":"2019-03-24T13:17:41","modified_gmt":"2019-03-24T13:17:41","slug":"livestreamed-massacre-means-its-time-to-shut-down-facebook-live","status":"publish","type":"post","link":"https:\/\/www.lifeandnews.com\/articles\/livestreamed-massacre-means-its-time-to-shut-down-facebook-live\/","title":{"rendered":"Livestreamed massacre means it&#8217;s time to shut down Facebook Live"},"content":{"rendered":"<p><a href=\"https:\/\/theconversation.com\/profiles\/jennifer-grygiel-584723\">Jennifer Grygiel<\/a>, <em><a href=\"http:\/\/theconversation.com\/institutions\/syracuse-university-1994\">Syracuse University<\/a><\/em><\/p>\n<p>When word broke that the massacre in New Zealand was livestreamed on Facebook, I immediately thought of <a href=\"https:\/\/www.cnn.com\/2017\/04\/17\/us\/facebook-homicide-victim-trnd\/index.html\">Robert Godwin Sr.<\/a> In 2017, Godwin was murdered in Cleveland, Ohio, and initial reports indicated that the attacker streamed it on Facebook Live, at the time a <a href=\"https:\/\/www.wsj.com\/articles\/in-rush-to-live-video-facebook-moved-fast-and-broke-things-1488821247\">relatively new feature<\/a> of the social network. Facebook later clarified that the <a href=\"https:\/\/apnews.com\/49025de481ae40f8b44896546becb163\">graphic video was uploaded after the event<\/a>, but the incident called public attention to the risks of livestreaming violence.<\/p>\n<p>In the wake of Godwin\u2019s murder, I recommended that <a href=\"https:\/\/www.cbsnews.com\/news\/cleveland-murder-raises-questions-about-violent-videos-on-facebook\/\">Facebook Live broadcasts be time-delayed<\/a>, at least for Facebook users who had told the company they were under 18. That way, adult users would have an opportunity to flag inappropriate content before children were exposed to it. <a href=\"https:\/\/www.usatoday.com\/story\/tech\/news\/2017\/04\/25\/father-livestreams-killing-infant-daughter-facebook-live\/100884906\/\">Facebook Live has broadcast killings<\/a>, as well as other serious crimes such as <a href=\"https:\/\/www.buzzfeednews.com\/article\/alexkantrowitz\/heres-how-bad-facebook-lives-violence-problem-is\">sexual assault, torture and child abuse<\/a>. Though the company has hired more than <a href=\"https:\/\/money.cnn.com\/2017\/05\/03\/technology\/facebook-content-moderators\/index.html\">3,000 additional human content moderators<\/a>, Facebook is not any better at keeping horrifying violence from streaming live online without any filter or warning for users.<\/p>\n<p>In the 24 hours after the New Zealand massacre, <a href=\"https:\/\/newsroom.fb.com\/news\/2019\/03\/update-on-new-zealand\/\">1.5 million videos and images of the killings<\/a> were uploaded to Facebook\u2019s servers, the company announced. Facebook highlighted the fact that 1.2 million of them \u201c<a href=\"https:\/\/www.cnbc.com\/2019\/03\/18\/facebook-youtube-worked-to-remove-copied-new-zealand-shooting-videos.html\">were blocked at upload<\/a>.\u201d However, as a <a href=\"https:\/\/news.syr.edu\/faculty-experts\/jennifer-grygiel\/\">social media researcher and educator<\/a>, I heard that as an admission that 300,000 videos and images of a mass murder passed through its automated systems and were visible on the platform.<\/p>\n<p>The company recently issued some analytic details and noted that <a href=\"https:\/\/arstechnica.com\/tech-policy\/2019\/03\/facebook-no-one-reported-nz-shooting-video-during-17-minute-livestream\/\">fewer than 200 people viewed<\/a> the livestream of the massacre, and that surprisingly, no users reported it to Facebook until after it ended. These details make painfully clear how dependent Facebook is on users to flag harmful content. They also suggest that people don\u2019t know how to report inappropriate content \u2013 or don\u2019t have confidence the company will act on the complaint.<\/p>\n<p>The video that remained after the livestream ended was viewed nearly 4,000 times \u2013 which <a href=\"https:\/\/techcrunch.com\/2019\/03\/18\/facebook-says-the-original-new-zealand-shooter-video-was-viewed-about-4000-times-before-removal\/\">doesn\u2019t include copies of the video<\/a> uploaded to other sites and to Facebook by other users. It\u2019s unclear how many of the people who saw it were minors; youth as young as 13 are allowed to set up Facebook accounts and could have encountered unfiltered footage of murderous hatred. It\u2019s past time for the company to step up and fulfill the promise its founder and CEO, Mark Zuckerberg, made two years ago, after Godwin\u2019s murder: \u201c<a href=\"https:\/\/www.businessinsider.com\/mark-zuckerberg-talks-about-the-facebook-killer-steve-stephens-2017-4\">We will keep doing all we can to prevent tragedies like this from happening<\/a>.\u201d<\/p>\n<figure><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/RutqLLi4YnY?wmode=transparent&amp;start=0\" width=\"440\" height=\"260\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><figcaption><span class=\"caption\">Facebook founder and CEO Mark Zuckerberg discusses the murder of Robert Godwin Sr.<\/span><\/figcaption><\/figure>\n<h2>A simple time-delay<\/h2>\n<p>In the television industry, <a href=\"https:\/\/www.cnet.com\/news\/livestreaming-on-facebook-twitter-and-youtube-needs-radical-change\/\">short time-delays of a few seconds are typical<\/a> during broadcasts of live events. That time allows a moderator to review the content and confirm that it\u2019s appropriate for a broad audience.<\/p>\n<p>Facebook relies on users as moderators, and some livestreams may not have a large audience like TV, so its delay would need to be longer, perhaps a few minutes. Only then would enough adult users have screened it and had the chance to report its content. Major users, including publishers and corporations, could be permitted to livestream directly after completing a training course. Facebook could even let people <a href=\"https:\/\/slate.com\/technology\/2017\/08\/a-modest-proposal-to-moderate-trumps-tweets.html\">request a company moderator<\/a> for upcoming livestreams.<\/p>\n<p>Facebook has not yet taken this relatively simple step \u2013 and the reason is clear. Time-delays took hold in TV only because <a href=\"http:\/\/us.cnn.com\/2004\/SHOWBIZ\/TV\/02\/03\/grammys.tape.delay\/index.html\">broadcasting regulators penalized broadcasters<\/a> for airing inappropriate content during live shows. There is <a href=\"https:\/\/doi.org\/10.1016\/j.telpol.2018.12.003\">effectively no regulation<\/a> for social media companies; they change <a href=\"https:\/\/theconversation.com\/big-tech-isnt-one-big-monopoly-its-5-companies-all-in-different-businesses-92791\">only in pursuit of profits<\/a> or to <a href=\"https:\/\/www.nytimes.com\/2018\/11\/15\/technology\/facebook-definers-soros.html\">minimize public outcry<\/a>.<\/p>\n<p>Whether and how to regulate social media is a political question, but many U.S. politicians have developed deep <a href=\"https:\/\/www.theverge.com\/2018\/4\/11\/17219930\/facebook-campaign-contributions-mark-zuckerberg-congress-donations\">ties with platforms like Facebook<\/a>. Some have relied on social media to collect donations, target supporters with advertising and <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/ne5k8z\/how-facebook-and-google-win-by-embedding-in-political-campaigns\">help them get elected<\/a>. Once in office, they continue to use social media to <a href=\"http:\/\/doi.org\/10.1093\/pa\/gsx056\">communicate with supporters<\/a> in hopes of getting reelected.<\/p>\n<p>Federal agencies also use social media to communicate with the public and <a href=\"https:\/\/www.nbcnews.com\/politics\/donald-trump\/one-tiny-corner-u-s-government-pushes-back-against-russian-n866021\">influence people\u2019s opinions<\/a> \u2013 even <a href=\"https:\/\/www.nytimes.com\/2018\/07\/19\/technology\/facebook-ads-propaganda.html\">in violation of U.S. law<\/a>. In my view, Facebook\u2019s role as a tool to gain, keep and spread political power makes politicians far less likely to rein it in.<\/p>\n<h2>US regulation isn\u2019t coming soon<\/h2>\n<p>Congress has not yet taken any meaningful action to regulate social media companies. Despite strong statements from politicians and even calls for hearings about social media <a href=\"https:\/\/www.courant.com\/politics\/capitol-watch\/hc-pol-blumenthal-facebook-shooting-20190318-pxlzxbnxobbshgjjtfvdpir7l4-story.html\">in response to the New Zealand attack<\/a>, U.S. regulators aren\u2019t likely to lead the way.<\/p>\n<p><a href=\"https:\/\/www.theverge.com\/2018\/9\/21\/17885086\/facebook-european-union-regulations-sanctions\">European Union officials<\/a> are handling much of the work, especially <a href=\"https:\/\/theconversation.com\/fragmented-us-privacy-rules-leave-large-data-loopholes-for-facebook-and-others-94606\">around privacy<\/a>. New Zealand\u2019s government has stepped up, too, <a href=\"https:\/\/www.newshub.co.nz\/home\/new-zealand\/2019\/03\/chief-censor-bans-christchurch-shooting-video-distributors-could-face-jail.html\">banning the livestream video<\/a> of the mosque massacre, meaning anyone who shares it could face up to <a href=\"https:\/\/www.newshub.co.nz\/home\/new-zealand\/2019\/03\/chief-censor-bans-christchurch-shooting-video-distributors-could-face-jail.html\">NZ$10,000 in fines and 14 years in prison<\/a>. At least two people have already been <a href=\"https:\/\/gizmodo.com\/18-year-old-arrested-in-new-zealand-for-sharing-terrori-1833402190\">arrested<\/a> <a href=\"https:\/\/thehill.com\/blogs\/blog-briefing-room\/news\/434453-22-year-old-arrested-for-allegedly-sharing-video-of-new-zealand\">for sharing it online<\/a>.<\/p>\n<h2>Facebook could \u2013 and should \u2013 act now<\/h2>\n<p>Much of the discussion about regulating social media has considered <a href=\"https:\/\/www.theverge.com\/2019\/1\/24\/18195959\/facebook-advocacy-groups-ftc-break-up-cambridge-analytica-scandal-data-breach\">using anti-trust and monopoly laws<\/a> to force the enormous technology giants like Facebook to break up into smaller separate companies. But if it happens at all, that will be very difficult \u2013 <a href=\"http:\/\/articles.latimes.com\/1995-09-21\/business\/fi-48462_1_system-breakup\">breaking up AT&amp;T lasted a decade<\/a>, from the 1974 lawsuit to the 1984 launch of the \u201cBaby Bell\u201d companies.<\/p>\n<p>In the interim, there will be many more dangerous and violent incidents people will try to livestream. Facebook should <a href=\"https:\/\/newrepublic.com\/article\/147642\/end-too-big-regulate\">evaluate its products\u2019 potential for misuse<\/a> and discontinue them if the effects are harmful to society.<\/p>\n<p>No child should ever see the sort of \u201c<a href=\"https:\/\/www.buzzfeednews.com\/article\/mathonan\/why-facebook-and-mark-zuckerberg-went-all-in-on-live-video\">raw and visceral content<\/a>\u201d that has been produced on Facebook Live \u2013 including mass murder. I don\u2019t think adult users should be exposed to witnessing such heinous acts either, as <a href=\"https:\/\/www.philly.com\/philly\/health\/is-it-time-to-look-away-health-effects-of-watching-violence-in-the-media-20180315.html\">studies have shown that viewing graphic violence has health risks<\/a>, such as post-traumatic stress.<\/p>\n<p>That\u2019s why I\u2019m no longer recommending just a livestream delay for adolescent users \u2013 it was an appeal to protect children, when more major platform changes are unlikely. But all people deserve better and safe social media. I\u2019m now calling on Mark Zuckerberg to shut down Facebook Live in the interest of public health and safety. In my view, that feature should be restored only if the company can prove to the public \u2013 and to regulators \u2013 that its design is safer.<\/p>\n<p>Handling livestreaming safely includes having more than enough professional content moderators to handle the workload. Those workers also must have <a href=\"https:\/\/www.theverge.com\/2019\/2\/25\/18229714\/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona\">appropriate access to mental health support<\/a> and safe working environments, so that even Facebook employees and contractors are not unduly scarred by brutal violence posted online.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img loading=\"lazy\" style=\"border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;\" src=\"https:\/\/counter.theconversation.com\/content\/113830\/count.gif?distributor=republish-lightbox-basic\" alt=\"The Conversation\" width=\"1\" height=\"1\" \/><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: http:\/\/theconversation.com\/republishing-guidelines --><\/p>\n<p><a href=\"https:\/\/theconversation.com\/profiles\/jennifer-grygiel-584723\">Jennifer Grygiel<\/a>, Assistant Professor of Communications (Social Media) &amp; Magazine, <em><a href=\"http:\/\/theconversation.com\/institutions\/syracuse-university-1994\">Syracuse University<\/a><\/em><\/p>\n<p>This article is republished from <a href=\"http:\/\/theconversation.com\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/livestreamed-massacre-means-its-time-to-shut-down-facebook-live-113830\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jennifer Grygiel, Syracuse University When word broke that the massacre in New Zealand was livestreamed on Facebook, I immediately thought of Robert Godwin Sr. In 2017, Godwin was murdered in Cleveland, Ohio, and initial reports indicated that the attacker streamed it on Facebook Live, at the time a relatively new feature of the social network. [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":15811,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3410],"tags":[6063,6064,483,1932,6065,5749,2024,6062,3524,4953,6066,4954,6067],"_links":{"self":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/15817"}],"collection":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/comments?post=15817"}],"version-history":[{"count":2,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/15817\/revisions"}],"predecessor-version":[{"id":15821,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/15817\/revisions\/15821"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media\/15811"}],"wp:attachment":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media?parent=15817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/categories?post=15817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/tags?post=15817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}