{"id":19861,"date":"2020-03-04T23:00:42","date_gmt":"2020-03-04T23:00:42","guid":{"rendered":"https:\/\/www.lifeandnews.com\/articles\/?p=19861"},"modified":"2020-03-07T14:11:39","modified_gmt":"2020-03-07T14:11:39","slug":"emotional-support-animals-can-endanger-the-public-and-make-life-harder-for-people-like-me-who-rely-on-service-dogs","status":"publish","type":"post","link":"https:\/\/www.lifeandnews.com\/articles\/emotional-support-animals-can-endanger-the-public-and-make-life-harder-for-people-like-me-who-rely-on-service-dogs\/","title":{"rendered":"Emotional support animals can endanger the public and make life harder for people like me who rely on service dogs"},"content":{"rendered":"<p><a href=\"https:\/\/theconversation.com\/profiles\/deni-elliott-856206\">Deni Elliott<\/a>, <em><a href=\"https:\/\/theconversation.com\/institutions\/university-of-south-florida-1359\">University of South Florida<\/a><\/em><\/p>\n<p>In 2017, Marlin Jackson boarded <a href=\"https:\/\/www.ajc.com\/travel\/delta-passenger-bitten-emotional-support-dog-couldn-escape-says-attorney\/nYtlgO1rGbVMv68XekCWUL\/\">a cross-country flight<\/a>. When he got to his row, another passenger was already in the middle seat with an emotional support dog in his lap.<\/p>\n<p>According to Mr. Jackson\u2019s attorney, \u201cThe approximately 50-pound dog growled at Mr. Jackson soon after he took his seat\u2026and continued as Mr. Jackson attempted to buckle his seatbelt. The growling increased and the dog lunged for Mr. Jackson\u2019s face\u2026who could not escape due to his position against the plane\u2019s window.\u201d Facial wounds requiring 28 stitches were the result.<\/p>\n<p>Untrained emotional support dogs don\u2019t just attack people. <a href=\"https:\/\/apnews.com\/1a28f8e528424fdca2040ea8139e3014\/Fake-service-dogs,-real-problems\">They attack<\/a> highly trained service dogs, as well, sometimes <a href=\"https:\/\/psmag.com\/news\/when-dogs-attack-guide-dog\">ending their working lives<\/a>.<\/p>\n<p>I can relate. I am a visually impaired person partnering with my fourth guide dog over a 20-year period. In the past decade, I have increasingly needed to cope with clueless handlers allowing their pets to interfere with my dog\u2019s work.<\/p>\n<p>As a <a href=\"https:\/\/www.usfsp.edu\/journalism\/about\/faculty-staff\/\">professor of ethics<\/a>, I teach students to consider first the needs of the most vulnerable. I wish I could teach the same lesson to those who risk public safety with their ill-trained dogs, <a href=\"https:\/\/www.transportation.gov\/sites\/dot.gov\/files\/2020-02\/Service%20Animals%20-%20NPRM.pdf\">most of whom<\/a> are emotional support animals, a category <a href=\"https:\/\/www.ada.gov\/regs2010\/service_animal_qa.html\">not recognized by the Americans with Disabilities Act<\/a>.<\/p>\n<h2>Dogs, dogs, dogs<\/h2>\n<p>Over the past decade, <a href=\"https:\/\/bestlifeonline.com\/emotional-support-animals\">purported emotional support animals<\/a> have increasingly appeared in stores, restaurants and airports. While <a href=\"https:\/\/www.nbcnews.com\/storyline\/airplane-mode\/emotional-support-peacock-denied-flight-united-airlines-n842971\">peacocks<\/a>, <a href=\"https:\/\/www.cnn.com\/2014\/11\/30\/travel\/emotional-support-pig-booted-flight\/index.html\">pigs<\/a> and <a href=\"https:\/\/www.huffpost.com\/entry\/mcdonalds-kangaroo-beaver-dam-wisconsin_n_6623206\">kangaroos<\/a> make the headlines, almost all the animals found in no-pet zones are dogs. Dog <a href=\"https:\/\/www.forbes.com\/sites\/tedreed\/2019\/07\/23\/emotional-support-dog-bites-flight-attendant-who-requires-five-stitches\/#d150e632286e\">biting<\/a>, barking, growling, urinating and defecating are top complaints, with one airline reporting an <a href=\"https:\/\/pro.delta.com\/content\/agency\/us\/en\/news\/news-archive\/2018\/february-2018\/delta-service-and-support-animal-policy-effective-march-1--enhan.html\">84% increase<\/a> in dog-related incidents from 2016-2018.<\/p>\n<p>The influx of inappropriate dogs has also generated unwarranted suspicion toward the approximately <a href=\"https:\/\/www.guidingeyes.org\/about\/faqs\/\">10,000<\/a> Americans who, like me, partner with legitimate, trained guide dogs.<\/p>\n<p>Animal public access in the U.S. is currently governed by a <a href=\"https:\/\/doi.org\/10.5840\/ijap20132716\">patchwork system of inconsistent laws<\/a>, creating confusion for people with disabilities, citizens and, particularly, gatekeepers \u2013 the store managers, restaurant owners and building supervisors tasked with deciding which dogs should be allowed in their no-pet spaces.<\/p>\n<figure class=\"align-center zoomable\"><a href=\"https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip\"><img src=\"https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip\" sizes=\"(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px\" srcset=\"https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=391&amp;fit=crop&amp;dpr=1 600w, https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=391&amp;fit=crop&amp;dpr=2 1200w, https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=391&amp;fit=crop&amp;dpr=3 1800w, https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=491&amp;fit=crop&amp;dpr=1 754w, https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=491&amp;fit=crop&amp;dpr=2 1508w, https:\/\/images.theconversation.com\/files\/315508\/original\/file-20200214-10991-3mu7vb.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=491&amp;fit=crop&amp;dpr=3 2262w\" alt=\"\" \/><\/a><figcaption><span class=\"caption\">Service dog or pet?<\/span><br \/>\n<span class=\"attribution\"><a class=\"source\" href=\"https:\/\/www.gettyimages.com\/detail\/news-photo\/student-guide-dog-max-a-golden-retreiver-puppy-pulls-his-news-photo\/3146526?adppopup=true\">Stephen Chernin\/Getty Images<\/a><\/span><\/figcaption><\/figure>\n<p><a href=\"http:\/\/www.dia.govt.nz\/diawebsite.nsf\/wpg_URL\/Resource-material-Dog-Control-Guidelines-for-authorisation-to-certify-disability-assist-dogs\">In<\/a> <a href=\"https:\/\/www.assistancedogs.org.uk\/law\/\">other<\/a> <a href=\"https:\/\/www.leychile.cl\/Navegar?idNorma=239523\">countries<\/a>, IDs are issued only to professionally trained service dogs who have demonstrated ability to behave in public. In the U.S., there is no such validation. As a result, pet owners have become <a href=\"https:\/\/www.regulations.gov\/document?D=DOT-OST-2018-0068-12959\">increasingly brazen<\/a> in fraudulently claiming their animals warrant legal public access.<\/p>\n<h2>Service dogs versus emotional support animals<\/h2>\n<p>The Department of Justice, which enforces the Americans with Disabilities Act, allows people with physical, sensory, psychiatric, intellectual or mental impairments to have <a href=\"https:\/\/www.ada.gov\/regs2010\/service_animal_qa.html\">public access with service dogs<\/a> who have been individually trained to perform tasks that mitigate their owners\u2019 disabilities.<\/p>\n<p>The <a href=\"https:\/\/www.transportation.gov\/individuals\/aviation-consumer-protection\/service-animals-including-emotional-support-animals\">Department of Transportation<\/a> and <a href=\"https:\/\/www.hud.gov\/program_offices\/fair_housing_equal_opp\/assistance_animals\">Department of Housing and Urban Development<\/a> allow service dogs on public transportation and in housing, respectively, but also grant access to people with mental and emotional disorders accompanied by emotional support animals \u2013 untrained animals who need only to contribute to their owners\u2019 emotional well being, as any good pet would.<\/p>\n<p>Technically, the individual seeking access with an emotional support animal must have certification of a mental or emotional disorder, which is a much lower standard than the disability requirement of DOJ.<\/p>\n<p>Some mental health professionals have been willing to attest to an individual\u2019s \u201cneed\u201d for an emotional support animal without having a professional relationship with them. And none vouches for the appropriateness of specific animals.<\/p>\n<p>ADA service dogs may legally accompany their handlers almost anywhere. Emotional support animals may not. For example, emotional support animals currently allowed in aircraft cabins are not legally permitted in airport shops and restaurants. Emotional support animals allowed to live in college dorms may not go with their owners to class or the cafeteria.<\/p>\n<p><a href=\"http:\/\/servicedogcentral.org\/content\/fake-service-dog-credentials\">Online purveyors<\/a> of official-looking letters, vests and patches guaranteed to get dogs access in pet-free zones take advantage of the confusion between service dogs and emotional support animals, liberally <a href=\"https:\/\/www.mnn.com\/family\/pets\/stories\/confusing-world-service-dogs\">mixing the classifications<\/a>. They also <a href=\"https:\/\/www.mnn.com\/family\/pets\/stories\/confusing-world-service-dogs\">fail to mention<\/a> that the individual seeking such accommodation must have proof of a mental disorder. This omission, itself, is an ethical problem.<\/p>\n<h2>A predicament for gatekeepers<\/h2>\n<p>Gatekeepers have to weigh the consequences of confronting an individual accompanied by a dog. Denial of access to a disabled handler with a legitimate service dog can result in a <a href=\"https:\/\/www.justice.gov\/opa\/pr\/new-jersey-school-district-adopt-service-animal-policies-and-pay-fine-resolve-justice\">US$10,000 fine<\/a> by the DOJ. The fine for a handler who falsely portrays a pet as a service dog or emotional support animal ranges from <a href=\"https:\/\/www.animallaw.info\/topic\/table-state-assistance-animal-laws\">$100 to $1,000<\/a> and happens only if the handler supplies identification or waits for the police.<\/p>\n<figure class=\"align-center zoomable\"><a href=\"https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=1000&amp;fit=clip\"><img src=\"https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip\" sizes=\"(min-width: 1466px) 754px, (max-width: 599px) 100vw, (min-width: 600px) 600px, 237px\" srcset=\"https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=600&amp;h=425&amp;fit=crop&amp;dpr=1 600w, https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=600&amp;h=425&amp;fit=crop&amp;dpr=2 1200w, https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=600&amp;h=425&amp;fit=crop&amp;dpr=3 1800w, https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;h=534&amp;fit=crop&amp;dpr=1 754w, https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=30&amp;auto=format&amp;w=754&amp;h=534&amp;fit=crop&amp;dpr=2 1508w, https:\/\/images.theconversation.com\/files\/315561\/original\/file-20200214-11023-1djbzcy.jpg?ixlib=rb-1.1.0&amp;q=15&amp;auto=format&amp;w=754&amp;h=534&amp;fit=crop&amp;dpr=3 2262w\" alt=\"\" \/><\/a><figcaption><span class=\"caption\">For now, it\u2019s \u2018all aboard.\u2019<\/span><br \/>\n<span class=\"attribution\"><a class=\"source\" href=\"https:\/\/www.gettyimages.com\/detail\/news-photo\/woman-carrying-a-dog-asks-a-jetblue-airline-flight-news-photo\/685209852?adppopup=true\">Robert Nickelsberg\/Getty Images<\/a><\/span><\/figcaption><\/figure>\n<p>It is cheaper and easier for gatekeepers to just hope that questionable dogs don\u2019t put patrons at risk. Airline attendants face a unenviable dilemma, as passengers cannot escape aggressive or stressed dogs in the tight confines of an airplane.<\/p>\n<h2>Change on the horizon?<\/h2>\n<p>There are recent signs that DOT and HUD are moving toward DOJ\u2019s more stringent regulations. On Feb. 5, 2020, DOT opened a <a href=\"https:\/\/cms8.dot.gov\/briefing-room\/us-department-transportation-seeks-comment-proposed-amendments-regulation-service\">60-day public comment period<\/a> for a plan that would reclassify emotional support animals as pets and restrict free aircraft cabin access only to service dogs. HUD recently posted <a href=\"https:\/\/www.hud.gov\/sites\/dfiles\/PA\/documents\/HUDAsstAnimalNC1-28-2020.pdf\">new guidelines<\/a> to help housing providers better determine animal access.<\/p>\n<p>In my view, more federal intervention is needed. Medical documentation of disability should be the entry point for service dog access, just as it is for handicapped parking permits. Offering a nationally recognizable ID for service dog owners who voluntarily provide documentation would eliminate some fraud.<\/p>\n<p>Ideally, a dog\u2019s ability to behave appropriately in public should be proven prior to access and affirmed annually by testers, who use a public access test to verify a dog\u2019s manners and handling of disability-specific tasks, such as that developed by <a href=\"https:\/\/www.iaadp.org\/iaadp-minimum-training-standards-for-public-access.html\">Assistance Dogs International<\/a> or those performed by all U.S. guide dog schools.<\/p>\n<p><a href=\"https:\/\/guidedogusersinc.org\/gdui-provides-comments-regarding-u-s-department-of-transportation-notice-of-proposed-rule-making-docket-no-dot-ost-2018-0068\/\">Some argue<\/a> documentation and testing is burdensome or a violation of disabled people\u2019s civil rights. But physicians, who diagnose ADA-defined disabilities, already provide their patients verification for state and federal benefits. Behavior tests assure handlers their dogs can work in stressful situations. And ensuring public safety protects the civil rights of all people.<\/p>\n<p>[<em>Like what you\u2019ve read? Want more?<\/em> <a href=\"https:\/\/theconversation.com\/us\/newsletters?utm_source=TCUS&amp;utm_medium=inline-link&amp;utm_campaign=newsletter-text&amp;utm_content=likethis\">Sign up for The Conversation\u2019s daily newsletter<\/a>.]<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img loading=\"lazy\" style=\"border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important; text-shadow: none !important;\" src=\"https:\/\/counter.theconversation.com\/content\/131122\/count.gif?distributor=republish-lightbox-basic\" alt=\"The Conversation\" width=\"1\" height=\"1\" \/><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: http:\/\/theconversation.com\/republishing-guidelines --><\/p>\n<p><a href=\"https:\/\/theconversation.com\/profiles\/deni-elliott-856206\">Deni Elliott<\/a>, Eleanor Poynter Jamison Chair in Media Ethics and Press Policy; Co-Chief Project Officer on the National Ethics Project, <em><a href=\"https:\/\/theconversation.com\/institutions\/university-of-south-florida-1359\">University of South Florida<\/a><\/em><\/p>\n<p>This article is republished from <a href=\"http:\/\/theconversation.com\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/emotional-support-animals-can-endanger-the-public-and-make-life-harder-for-people-like-me-who-rely-on-service-dogs-131122\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deni Elliott, University of South Florida In 2017, Marlin Jackson boarded a cross-country flight. When he got to his row, another passenger was already in the middle seat with an emotional support dog in his lap. According to Mr. Jackson\u2019s attorney, \u201cThe approximately 50-pound dog growled at Mr. Jackson soon after he took his seat\u2026and [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":19862,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2450],"tags":[2818,2813,4756,7748,5742,3075,2989],"_links":{"self":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/19861"}],"collection":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/comments?post=19861"}],"version-history":[{"count":2,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/19861\/revisions"}],"predecessor-version":[{"id":19883,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/19861\/revisions\/19883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media\/19862"}],"wp:attachment":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media?parent=19861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/categories?post=19861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/tags?post=19861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}