{"id":34614,"date":"2023-07-22T07:30:00","date_gmt":"2023-07-22T07:30:00","guid":{"rendered":"https:\/\/www.lifeandnews.com\/articles\/?p=34614"},"modified":"2023-07-23T22:01:49","modified_gmt":"2023-07-23T22:01:49","slug":"netflix-is-gaining-subscribers-again-but-heres-how-it-can-succeed-once-people-stop-signing-up","status":"publish","type":"post","link":"https:\/\/www.lifeandnews.com\/articles\/netflix-is-gaining-subscribers-again-but-heres-how-it-can-succeed-once-people-stop-signing-up\/","title":{"rendered":"Netflix is gaining subscribers again \u2013 but here\u2019s how it can succeed once people stop signing\u00a0up"},"content":{"rendered":"\n<p><a href=\"https:\/\/theconversation.com\/profiles\/nicoletta-corrocher-1435355\">Nicoletta Corrocher<\/a>, <em><a href=\"https:\/\/theconversation.com\/institutions\/bocconi-university-3019\">Bocconi University<\/a><\/em><\/p>\n\n\n\n<p>Netflix\u2019s recent move to crack down on password sharing has <a href=\"https:\/\/ir.netflix.net\/investor-news-and-events\/investor-events\/event-details\/2023\/Netflix-Second-Quarter-2023-Earnings-Interview\/default.aspx\">boosted subscriber numbers by nearly 6 million<\/a> in the last three months, for a total of 238 million subscribers globally. Netflix announced plans to limit sharing earlier this year after experiencing <a href=\"https:\/\/www.forbes.com\/sites\/marisadellatto\/2022\/08\/09\/netflix-loses-subscribers-as-disney-catches-up-heres-how-the-major-streaming-services-are-faring-so-far-this-year\/?sh=768428002a1c\">its first subscriber loss in a decade<\/a> in 2022.<\/p>\n\n\n\n<p>Its recent decision to offer <a href=\"https:\/\/www.theinformation.com\/articles\/netflix-signs-up-1-5-million-u-s-subscribers-for-ad-tier-so-far\">cheaper, ad-supported tiers<\/a> has also played a role in this increase in account numbers. This will help to buoy the streaming giant amid <a href=\"https:\/\/www.theverge.com\/2023\/7\/17\/23798246\/strike-hollywoods-writers-actors-wga-sag-aftra\">strikes by actors and writers<\/a>, <a href=\"https:\/\/techcrunch.com\/2023\/07\/11\/tech-industry-layoffs-2023\/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAIyQql_zFlZK49M4hJM63TAa9L2vyw2Xz5Xss5byPNtVHGLOKia2H36GcUUpuTqyZyaj0SoUr5cld4VaFVIf7hf27FFG5FO0HdtLHU36wv3HTP0TO417lmKIf0WGUbMuhumLXfsXnNf7YPV4mQBSj15sXXSYh2iLHE-NVtdjj5en\">layoffs<\/a> and concerns about the effect of <a href=\"https:\/\/news.sky.com\/story\/cost-of-living-streaming-subscriptions-fall-during-2022-12799102\">the rising cost of living<\/a> on subscription spending.<\/p>\n\n\n\n<p>In fact, Netflix\u2019s leading position over a quarter of a century has already given it a solid advantage over an expanding field of competitors when it comes to attracting and keeping viewers. In March 2023, <a href=\"https:\/\/www.nielsen.com\/insights\/2023\/march-madness-fuels-a-rebound-in-viewing-across-cable-in-march\/\">Netflix accounted for 7.3% of US TV watching time<\/a>, more than streaming services Prime Video, Disney+, HBO Max and US network NBCUniversal\u2019s Peacock combined.<\/p>\n\n\n\n<p>Netflix has achieved its position by attracting a large number of viewers and then using data about their viewing habits to constantly update its algorithm to improve their viewing experience. This strategy has also provided the company with the financial capability to switch from merely distributing content to actually creating its own shows and movies, such as Stranger Things (2016), House of Cards (2013) and Roma (2018).<\/p>\n\n\n\n<p>But as the video streaming industry has become more competitive over the years, Netflix has had to keep changing its business model to survive. Regardless of its approach, a strategy called \u201c<a href=\"https:\/\/www.investopedia.com\/terms\/n\/network-effect.asp#:%7E:text=The%20network%20effect%20refers%20to,that%20product%20or%20service%20increases.\">network effects<\/a>\u201d \u2013 when the value of a product grows in line with the number of customers \u2013 has played an important role in its success.<\/p>\n\n\n\n<h2>Network effects<\/h2>\n\n\n\n<p>Founded in 1997, Netflix started out sending DVDs by post. This subscription-based service came with <a href=\"https:\/\/ir.netflix.net\/investor-news-and-events\/financial-releases\/press-release-details\/2003\/Netflix-Issued-Patent-On-Subscription-Rental-Service\/default.aspx\">a US$19.95 (\u00a315.42) price tag<\/a> and no due dates or late fees.<\/p>\n\n\n\n<p>The relatively low price helped build an initial critical mass of users, triggering a network effect. As more users joined the platform, the company could buy more content. This benefited existing users and attracts new ones. It linked the value of signing up to the number of users.<\/p>\n\n\n\n<p>Netflix moved on to streaming films and shows via the internet <a href=\"https:\/\/www.businessinsider.com\/innovation-strategy-netflix-lacroix-and-first-mover-advantage-risk-2019-7?r=US&amp;IR=T\">ten years after launch<\/a> \u2013 <a href=\"https:\/\/sloanreview.mit.edu\/strategy-forum\/have-uber-and-netflix-lost-their-first-mover-advantage\/\">well before potential competitors<\/a>. Again, it used the knowledge it had developed in the video content delivery market and data from its already large subscriber base to kickstart its online streaming offering.<\/p>\n\n\n\n<p>Since then, <a href=\"https:\/\/hbr.org\/2005\/04\/the-half-truth-of-first-mover-advantage\">Netflix\u2019s business model<\/a> has continued to be strengthened by network effects. It has helped boost the company\u2019s investment in its own content, as well as strengthening the algorithm it uses to suggest what you should watch next.<\/p>\n\n\n\n<h2>Conquering content<\/h2>\n\n\n\n<p>Directors want their movies to be seen by the largest possible audience, while at the same time receiving a high price for their creations. Netflix\u2019s large base of users means it can spread the cost of a show over a large number of users, providing content creators with <a href=\"https:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=1177443\">indirect network effects<\/a>. It also triggers a virtuous cycle for users, who return to the platform thanks to the growing amount and variety of content.<\/p>\n\n\n\n<p>Netflix\u2019s own content creation has built on this. Starting with Lilyhammer in 2012, it diversified its business model, from simple distribution to become a producer of very successful and popular TV shows, including <a href=\"https:\/\/www.rottentomatoes.com\/tv\/the_crown\">The Crown<\/a> (2016) and <a href=\"https:\/\/theconversation.com\/dystopian-games-how-contemporary-stories-critique-capitalism-through-deadly-competition-199835\">Squid Game<\/a> (2021). It also started producing high-quality, award-winning movies such as <a href=\"https:\/\/www.imdb.com\/title\/tt1302006\/\">The Irishman<\/a> (2019) and <a href=\"https:\/\/www.imdb.com\/title\/tt1070874\/\">The Trial of the Chicago 7 <\/a>(2020). https:\/\/www.youtube.com\/embed\/FVb6EdKDBfU?wmode=transparent&amp;start=0<\/p>\n\n\n\n<p>Between 2020 and 2022, Netflix\u2019s original productions were the most in-demand originals worldwide. It had <a href=\"https:\/\/www.statista.com\/statistics\/1248406\/vod-services-most-in-demand-original-series-worldwide\/\">a 45.2% share of the market<\/a> in the first quarter of 2022, although this was <a href=\"https:\/\/techcrunch.com\/2022\/04\/19\/netflix-shares-down-more-than-20-after-losing-200000-subscribers-in-first-quarter\/#:%7E:text=Netflix's%20market%20share%20has%20dropped,U.S%2C%20according%20to%20Parrot%20Analytics.\">a drop from previous quarters<\/a>. An increase in <a href=\"https:\/\/www.statista.com\/statistics\/250934\/quarterly-number-of-netflix-streaming-subscribers-worldwide\/\">the number of subscribers<\/a> over the longer term has allowed the company to invest more in the development of proprietary content, in turn attracting more subscribers.<\/p>\n\n\n\n<p>This is the essence of positive network effects: people watch Netflix content and it analyses the resulting data to learn about customer preferences and behaviour as they do so. This feeds back into the creation of content that is tailored to what the audience wants to see. Of course, Netflix has also been investing in sophisticated technologies over this period to develop its algorithm so it can make decisions about whether to continue or cancel a show or make a movie.<\/p>\n\n\n\n<h2>Growing competition<\/h2>\n\n\n\n<p>The streaming sector <a href=\"https:\/\/www.statista.com\/outlook\/dmo\/digital-media\/video-on-demand\/video-streaming-svod\/worldwide#users:%7E:text=SUBSCRIBERS%20BY%20SERVICE\">is maturing<\/a> as subscriber numbers stabilise for most providers.<\/p>\n\n\n\n<p>No longer able to count on large flows of new users, Netflix must increase revenues from existing users. It started by creating a basic subscription, which includes advertising and cannot be shared, as well as standard and premium subscriptions. The latter do not have advertising and allow subscribers to add other people at reduced rates. This business model is similar to <a href=\"https:\/\/www.pocket-lint.com\/apps\/news\/spotify\/137686-spotify-s-family-plan-is-much-cheaper-now-here-s-what-you-need-to-know\/\">Spotify\u2019s family plans<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img src=\"https:\/\/images.theconversation.com\/files\/538279\/original\/file-20230719-21-6nzu90.jpg?ixlib=rb-1.1.0&amp;q=45&amp;auto=format&amp;w=754&amp;fit=clip\" alt=\"Hand holding red mug that says \"\/><figcaption><a href=\"https:\/\/www.shutterstock.com\/image-photo\/watching-series-cup-tea-just-one-771067423\">Nicolas Maderna\/Shutterstock<\/a><\/figcaption><\/figure>\n\n\n\n<p>The company is witnessing an increasing churn rate as its users switch to new competitors \u2013 last year it was overtaken by Disney in terms of number of users. Netflix still <a href=\"https:\/\/nscreenmedia.com\/netflix-versus-hulu-versus-disney-plus\/#:%7E:text=Comscore%20reported%20on%20watch%20time,and%20Disney%2B%20watched%2013%20hours.\">leads the market<\/a> on revenue per subscriber and time spent on the platform, however.<\/p>\n\n\n\n<p>As the streaming sector continues to mature, Netflix\u2019s next challenge will be to continue to engage existing users of its platform by investing this money into creating high-quality shows and films. Indeed, according to its latest results, Netflix\u2019s yearly free cash flow \u2013 money it has to spend on things like content \u2013 has <a href=\"https:\/\/www.cnbc.com\/2023\/07\/19\/netflix-earnings-show-strength-amid-media-chaos.html\">passed previous estimates<\/a> of US$3.5 billion to reach US$5 billion.<\/p>\n\n\n\n<p>Viewers around the world should keep an eye out for what Netflix will produce next to keep its user base entertained.<\/p>\n\n\n\n<p><a href=\"https:\/\/theconversation.com\/profiles\/nicoletta-corrocher-1435355\">Nicoletta Corrocher<\/a>, Lecturer in applied economics, <em><a href=\"https:\/\/theconversation.com\/institutions\/bocconi-university-3019\">Bocconi University<\/a><\/em><\/p>\n\n\n\n<p>This article is republished from <a href=\"https:\/\/theconversation.com\">The Conversation<\/a> under a Creative Commons license. Read the <a href=\"https:\/\/theconversation.com\/netflix-is-gaining-subscribers-again-but-heres-how-it-can-succeed-once-people-stop-signing-up-204717\">original article<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nicoletta Corrocher, Bocconi University Netflix\u2019s recent move to crack down on password sharing has boosted subscriber numbers by nearly 6 million in the last three months, for a total of 238 million subscribers globally. Netflix announced plans to limit sharing earlier this year after experiencing its first subscriber loss in a decade in 2022. Its [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":34615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[277],"tags":[945,13883,652,14412,14413,2165],"_links":{"self":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/34614"}],"collection":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/comments?post=34614"}],"version-history":[{"count":2,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/34614\/revisions"}],"predecessor-version":[{"id":34622,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/posts\/34614\/revisions\/34622"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media\/34615"}],"wp:attachment":[{"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/media?parent=34614"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/categories?post=34614"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.lifeandnews.com\/articles\/wp-json\/wp\/v2\/tags?post=34614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}