Tag: Companies
Why bad customer service won’t improve anytime soon
Anthony Dukes, University of Southern California and Yi Zhu, University of Minnesota
Some of the most hated companies in the U.S. are also the most...
The rise, fall and rise again of businesses serving more than...
Pushan Dutt, INSEAD
What’s the purpose of a business? For a long time, the textbook answer to that question has been purely “to make as...
We’re increasingly bombarded with choices – and it’s stressing us out
Thomas Saltsman, University at Buffalo, The State University of New York
Log onto Netflix, and you’ll be presented with a menu of nearly 6,000 titles....
Investors, consumers and workers are changing capitalism for the better by...
Elizabeth Schmidt, University of Massachusetts Amherst
Capitalism’s days may be numbered – at least judging by recent polls.
A majority of millennials reject the economic system,...
How Uber and other digital platforms could trick us using behavioral...
Abbey Stemler, Indiana University; Joshua E. Perry, Indiana University, and Todd Haugh, Indiana University
Uber’s business model is incredibly simple: It’s a platform that facilitates...
How your employer uses perks like wellness programs, phones and free...
Elizabeth C. Tippett, University of Oregon
Companies offer all sorts of benefits and extras to attract the most favored workers, from health care and stock...
What’s an index fund?
Jordan Schoenfeld, Georgetown University
The creation of the index fund in 1975 revolutionized investing, lowering costs for millions of ordinary investors.
Their inventor John Bogle died...
Why companies have little incentive to invest in cybersecurity
By Benjamin Dean, Columbia University
Editor’s note: US President Barack Obama is seeking US$14 billion to tackle it. The UK wants to build a start-up...
EXPLORING NATURE
The battle over a global energy transition is on between petro-states...
Jennifer Morgan, Tufts University
Two years ago, countries around the world set a goal of “transitioning away from fossil...
