Tag: Business
Upskill the upskillers: The must-have New Year’s resolution for businesses
Nadia Naffi, Université Laval; Ann-Louise Davidson, Concordia University, and Houda Jawhar, Concordia University
Today, the survival of many organizations depends on their plans to leverage...
Why bad customer service won’t improve anytime soon
Anthony Dukes, University of Southern California and Yi Zhu, University of Minnesota
Some of the most hated companies in the U.S. are also the most...
Myths around mental illness cause high rates of unemployment
Bandy X. Lee, Yale University
Even though mental illness affects one in five adults – and depression is the leading cause of disability worldwide –...
Craft beer is having an identity crisis, as big breweries muscle...
Maria Karampela, University of Strathclyde ; Juho Pesonen, University of Eastern Finland, and Nadine Waehning, York St John University
The British beer industry has grown...
Not all candy is candy – at least for tax purposes
Hayes Holderness, University of Richmond
Halloween shoppers have many delicious decisions to make before trick-or-treaters show up at their doors. And in many states, those...
Bosses face more discrimination if they are women – from employees...
Martin Abel, Middlebury
Imagine that your boss Ethan calls you into his office. He expresses disappointment in your recent performance and lack of commitment. How...
The rise, fall and rise again of businesses serving more than...
Pushan Dutt, INSEAD
What’s the purpose of a business? For a long time, the textbook answer to that question has been purely “to make as...
People are increasingly interrupted at work, but it’s not all bad
Elana Feldman, University of Massachusetts Lowell
An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s...