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Misinformation-spewing cable companies come under scrutiny

Joshua Braun, University of Massachusetts Amherst Looking at political violence in the U.S., a New Jersey state legislator sent...

Why bad customer service won’t improve anytime soon

Anthony Dukes, University of Southern California and Yi Zhu, University of Minnesota Some of the most hated companies in the U.S. are also the most...

Cities and states take up the battle for an open internet

David Elliot Berman, University of Pennsylvania and Victor Pickard, University of Pennsylvania Internet service providers like Comcast and Verizon are free to slow down, block...

Apple, Disney and Netflix’s streaming battle isn’t winner-take-all

Amanda Lotz, Queensland University of Technology and Ramon Lobato, RMIT University With the recent launch of Apple TV Plus and the imminent arrival of Disney...

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How China could use trade to force North Korea to play...

Greg Wright, University of California, Merced North Korea got the world’s attention – and President Donald Trump’s – when it said on July 4 that...