Tag: Consumers
Why bad customer service won’t improve anytime soon
Anthony Dukes, University of Southern California and Yi Zhu, University of Minnesota
Some of the most hated companies in the U.S. are also the most...
A brief guide to how the China-US trade war will affect...
Charles Hankla, Georgia State University
With more tariffs on Chinese imports set to take effect this month, holiday shoppers in the U.S. face a dilemma:...
Craft beer is having an identity crisis, as big breweries muscle...
Maria Karampela, University of Strathclyde ; Juho Pesonen, University of Eastern Finland, and Nadine Waehning, York St John University
The British beer industry has grown...
Government restrictions on labeling products as ‘meat’ aren’t likely to help...
Trey Malone, Michigan State University and Brandon McFadden, University of Delaware
Substitutes for traditional meat products have captured the attention of investors, the media and...
It’s high time someone studied marijuana taxes – so we did
Muhammad Salar Khan, George Mason University
Consumers don’t seem to mind paying sales taxes on things like food and clothing. Marijuana may be a different...
‘I’ll have what she’s having’ – how and why we copy...
Kelly L. Haws, Vanderbilt University; Brent McFerran, Simon Fraser University, and Peggy Liu, University of Pittsburgh
Imagine you’re dining out at a casual restaurant with...
Removing mini-shampoos from hotel rooms won’t save the environment
Yossi Sheffi, Massachusetts Institute of Technology
InterContinental Hotels Group will replace mini-shampoos and conditioners with possibly more efficient bulk products by the year 2021.
But environmental...
Investors, consumers and workers are changing capitalism for the better by...
Elizabeth Schmidt, University of Massachusetts Amherst
Capitalism’s days may be numbered – at least judging by recent polls.
A majority of millennials reject the economic system,...
EXPLORING NATURE
From ancient texts to modern practices, Daoism provides a profound framework...
Michael Naparstek, University of Tennessee
Daoism, China’s indigenous religion, is one of the country’s five officially recognized religions today....
